How Billing & Payment Works

Paying for your shipments is kept nice and streamlined with UrShipper—you only pay for what you ship.

We know you want the business runs smoothly, so this article will explain our simple and easy payment system.


🚀 First Shipment

For your very first shipment, we’ll send an invoice as soon as your package arrives at the UrShipper Office. It’s a quick step to verify your account and complete your onboarding.


đź—“ Weekly Billing

Our standard billing cycle: We send out invoices once a week—every Monday—covering all shipments from the week before.


⚡ Threshold Billing

If your shipping volume suddenly jumps and your charges hit a certain threshold before the weekly billing cycle ends, we’ll send an extra invoice early—this is called threshold billing.

This is more likely to happen when your shipping volume doubles (or more) over just a few days. Once your pending charges reach the threshold, an invoice is triggered automatically. It only applies to shipments that have already gone out—we’ll never charge you for anything you haven’t shipped.

Here’s the billing threshold based on your membership tier in the UrShipper Discount Program:

Membership Tier

Billing Threshold

Non-member

1,000,000 IDR

Silver

5,000,000 IDR

Gold

25,000,000 IDR

Platinum

50,000,000 IDR

Diamond

100,000,000 IDR


⏳ Payment Terms

  • Weekly invoices: Net 7 (you'll have 7 days to pay)

  • Threshold & first-shipment invoices: Due Upon Receipt (you shall pay immediately, at the same day)


đź’ł Payment Methods

We process all payments securely through Mekari Pay, providing you with multiple convenient options:

  • Virtual Account (VA)
    Transfer to a unique virtual account number. Supported banks include BNI, Mandiri, BRI, Permata, and more.

  • Credit Card
    Pay instantly using your Visa or Mastercard—fast, secure, and easy.

  • QRIS
    Scan and pay using any QRIS-compatible mobile banking or e-wallet app.

  • Manual Transfer
    Prefer the old-school way? You can also transfer manually to the bank account listed on the invoice.

    🔔 Don’t forget: If you do manual transfer, you must confirm your payment and upload the proof through the payment link of the invoice—so our team can verify your payment promptly.


⚠️ Late Payment

Heads up: If an invoice becomes overdue, your account will be temporarily frozen—meaning you won’t be able to create new shipments or generate labels until the payment is made. It may also put your shipments on hold—so be sure to pay your invoices on time. To help you stay on track, we’ll send reminders via in-app notifications and email—so you’re never caught off guard.

You can always find all your invoices and make payments from your UrShipper Dashboard - Invoices



Billing & Payment