# How Billing & Payment Works FIRST SHIPMENT For your very first shipment, we’ll send an invoice as soon as your package arrives at the UrShipper Office [https://g.page/UrShipper?share]. This is the final step to verify your UrShipper account. -------------------------------------------------------------------------------- WEEKLY BILLING Our standard billing cycle: We send out invoices once a week—every Monday—covering all shipments from the previous week. > ⚠️ Important Update: > Effective 19 Jan 2026, credit payment / weekly billing will only be available > for the members of UrShipper Discount Program > [https://help.urshipper.com/article/1071-Discount-Program] (minimum 4-week > spending of at least 5,000,000 IDR). -------------------------------------------------------------------------------- THRESHOLD BILLING If your shipping volume suddenly jumps and your pending charges hit a certain threshold before the weekly billing cycle ends, an invoice will be triggered. Billing threshold based on the membership tier in UrShipper Discount Program [https://help.urshipper.com/article/1071-Discount-Program]: Membership Tier Billing Threshold Non-member 0 IDR (Advance Payment Only) Silver 2,500,000 IDR Gold 10,000,000 IDR Platinum 25,000,000 IDR Diamond 50,000,000 IDR -------------------------------------------------------------------------------- PAYMENT TERMS * Weekly invoices: Net 7 (you'll have 7 days to pay) * First-shipment and threshold invoices: Due Upon Receipt (you shall pay immediately, at the same day) -------------------------------------------------------------------------------- HOW TO PAY When your invoice is ready, we’ll notify you via in-app notification and email. All payments are processed securely through Mekari Pay, giving you a range of safe and convenient options. STEPS: 1. From your UrShipper Dashboard, go to the Invoices [https://apps.urshipper.com/invoices] page > click Pay Now. 2. If you want to check the invoice details first, click the download icon "⤓" next to the Invoice Number. 3. Select your preferred payment method and follow the instruction to complete payment. PAYMENT METHODS: * Virtual Account Supported banks include BNI, Mandiri, BRI, Permata, and more. ⚠️ Please note that we're using a transaction-based Virtual Account—meaning each invoice will have a different/unique account number. * Credit Card Pay instantly using your Visa or Mastercard—fast, secure, and easy. * QRIS Scan and pay using any QRIS-compatible mobile banking or e-wallet app. * Direct Bank Transfer The old-school way—you can directly make a fund transfer to the bank account below: Bank Name: OCBC NISP Account Number: 163800002277 Bank Code: 028 Swift Code: NISPIDJA Account Name: PT UrShipper Global Indonesia ⚠️ Manual confirmation and uploading a proof of payment is required for direct bank transfer. ✅ Tip for Indonesian business bank account users: You can make an Online Transfer to the Sampoerna Virtual Account. That way, your payment will be automatically recorded—so you won’t need to do manual confirmation / uploading your transfer receipt. -------------------------------------------------------------------------------- LATE PAYMENT ⚠️ If an invoice becomes overdue, your account will be temporarily frozen—meaning you won’t be able to create new shipments or generate labels until the payment is made and it may also put your ongoing shipments on hold. ⛔️ Paying late repeatedly may lead to permanent suspension—so be sure to pay your invoices on time. To help you stay on track and never caught off guard, we’ll send reminders via in-app notifications and email.